How to Negotiate Your Internet Bill and Pay Less
Internet prices often rise after an introductory period. A short phone call or online chat can sometimes reduce your bill, and it costs nothing to try.
Check what you pay and what you use
Look at your latest bill and your plan details. Run a speed test and compare it with what you pay for. You may be paying for more speed than you need.
Research competing offers
Look at what other providers offer at your address, including promotions for new customers. Write down prices, speeds and contract terms.
Contact your provider
- Be polite and clear about what you want
- Mention a competing offer you found
- Ask if there is a loyalty or retention discount
- Ask about shorter plans or lower speed tiers
Other ways to lower the bill
- Return rented equipment and use your own modem or router if allowed
- Remove extras you do not use
- Ask about bundles only if you need the other services
If they say no
Try again in a few weeks or consider switching. Check for early termination fees before you cancel.
Pair this with a review of your recurring charges. Our guide to finding and canceling unused subscriptions can help.
